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OFFICIAL WEBSITE FOR FALLS CREEK

www.fallscreek.com.au

 
 
 
 
 
 
TRAVEL AGENTS

To obtain our travel agent rates click here

 
 

 
 

WHO FITS THE CHAINS, AND WHEN?

The chauffer will fit the snow chains as directed by roadside signs or traffic controllers on the mountain. The chains are fitted to the drive wheels of our vehicles.  The driver may ask the passengers to temporarily exit the vehicle whilst fitting the chains to allow enough clearance around the wheels to secure the chains.  The Ford Territory is an All Wheel Drive (AWD) vehicle and is not required by law to fit chains where 2 wheel drive vehicles do, however they may be fitted if the chauffeur deems it necessary.

WHAT ABOUT GATE / RESORT ENTRY FEES?

RESORT ENTRY FEES ARE NOT INCLUDED IN ANY  OR SEDAN, TERRITORY OR LIMO HIRE. These fees are payable by the passengers upon entry to the resort.

WHERE DO I GET DROPPED OFF/ PICKED UP FROM ON THE MOUNTAIN?

Our Falls Creek services provide transport to the OVERSNOW TERMINAL in the main carpark. From here you can catch their oversnow  services to take you and your luggage to your lodge.  This is also the meeting point for all transfers coming down the mountain. visit oversnow website for more info & prices.

If you are staying at Quay West, Alpine Treetops, Alpine Woodsmoke or Falls Creek Country Club, we can drop you directly at your accomodation (pending road conditions)

HOW LONG DOES IT TAKE TO GET TO FALLS CREEK?

Times can vary depending on road, weather & traffic conditions. Also there may be delays if chains have to be fitted or removed. 

ALBURY-FALLS - We allow 2 hours travel time, in bad weather allow min 3hrs

TULLAMARINE-FALLS - We allow 5hrs travel time, in bad weather allow min 6hrs. Time taken over 5hrs is chargeable, unless of course for bad weather, road or traffic conditions (as mentioned above).

HOW MANY PEOPLE WILL YOUR VEHICLES CARRY?

Sedan will carry 4 passengers, 3 in the rear and one in the front.

Ford Territory can carry up to  6 passengers.  It has the advantage of being All Wheel Drive, which means less travel time as the probability of having to fit snow chains is greatly reduced.  If carrying 6 passengers, then it is recommended that two of the passengers be children who will fit in the fold-out dicky seat in the rear, and luggage trailer must be used.

We can carry up to  10 passengers in the rear of a limousine (depending on the size of the stretch limousine).

CAN I BRING MY SKIS /SNOWBOARDS IN YOUR VEHICLES?

YES and NO !

We recommend hiring your skis & snowboards on the mountain, this will save you the cost & hassle of transporting them, and also means you will be able to hire the newest and latest model season skis & boards available, as well as obtaining the full service that a only an on-mountain ski hire centre can provide.

We can provide roof racks for skis & boards on SEDANS & TERRITORY AWD ONLY. Please let us know the number of skis / boards you intend bringing with you. There is no charge for the roof rack.  We can also supply luggage trailer which can carry skis.

CARRIAGE OF SKI EQUIPMENT IN STRETCH LIMOUSINES - CANNOT be safely carried in or on these vehicles, however - if you intend bringing skis/boards then you must contact us prior to making your booking.

HOW MUCH LUGGAGE CAN I BRING?

We allow for no more than 2 pieces of luggage per person - this is one medium sized soft sports style bag and 1 hand luggage per person.  Please don't bring hard suitcases as this will restrict your luggage capacity (THEY JUST DON'T FIT IN THE CAR !!). If you are in doubt then hire the Territory with the Luggage trailer!

ARE CHILDREN ALLOWED IN YOUR VEHICLES?

YES. We welcome families of all ages, and can supply a child safety seat for small additional charge. We can supply booster type seating free of charge, please let us know when booking if you require this option.  Limos & Territory are fitted with DVD systems and you are more than welcome to provide your own DVD's and games for the kids to watch on the way.

WHAT ABOUT IF WE WANT TO STOP SOMEWHERE FOR LUNCH / DINNER or SHOPPING ?

If you do wish to stop  along the way, you must let us know at time of booking.  We do charge for "waiting time" for the extra time involved, and like to keep our vehicles running as close to schedule as possible. 

ALBURY-FALLS service - is a direct non-stop transfer, stop-overs are available at time of booking only.

TULLAMARINE-FALLS - The allocated 5 hour travel time, allows for ONE 15 minute stop at around the half way point.  Stopover can be in either Milawa for lunch / Dinner (Food on Wood), or Glenrowan McDonalds.  You can also book extra time when you make your snow transfer booking.

HOW MUCH DO YOUR SERVICES COST?

Click here for sedan and limousine prices for  Falls Creek services.

HOW DOES THE BOOKING SYSTEM WORK?

All snow transfer bookings are made online via this website.  Its as easy as filling in your travel requirements and credit card details to make the booking. You will then be emailed a tax invoice which is your CONFIRMATION OF BOOKING.  (Your credit card will not be processed if there is no availability). 

 WHAT HAPPENS IF I CANCEL MY BOOKING?

We do not offer refunds on cancellations, however your booking is transferable throughout the 2010 ski season, provided you have given us the required 48hrs minimum cancellation notice.

 We recommend taking out travel insurance to cover any out of pocket expenses that may arise due to cancellations.

 

 
























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